Terms of Use
These Terms govern the use of TRICO Terpenes Finder, an app by Centro Interdisciplinario de Salud Mental, CSP ("CISME"), P.O. Box 2921, Mayagüez, Puerto Rico 00681. The first part applies to all; after that, each person accepts the part for their role: user or patient, or dispensary.
Reviewed November 5, 2026 · Approved November 5, 2026 by Dr. Carlos A. Lado-Cornejo
For everyone
Who publishes the app
TRICO Terpenes Finder is published and run by CISME, a Puerto Rico professional services corporation. For anything about these Terms, write to support@cismepr.com.
Educational content
TRICO Terpenes Finder offers educational information about terpenes and products. It is not medical advice, gives no dosing and promises no therapeutic outcome. Discuss any decision with your physician.
Not a clinical service
Using the app does not make you a patient of CISME or create a professional health relationship, and nothing you do in it becomes part of a clinical record. If you are in crisis or thinking of harming yourself, call or text 988 (in Puerto Rico it connects to ASSMCA's Línea PAS, 1-800-981-0023) or dial 911.
Age
To use the app you must be at least the minimum age for medical cannabis where you are, which the app states before you accept: 21 in Puerto Rico and 18 in Florida and Panama. Outside those places the highest applies, 21.
We do not sell products
The app does not sell or reserve products: it has no shopping cart, takes no orders and processes no product payments. Purchase and availability are confirmed directly with each dispensary.
Where it works
The app is only available where the use of medical cannabis is legal and permitted, and only shows dispensaries with a current licence there. The app uses geolocation to activate only in those places, and these Terms adapt to the particular rules of each place where it operates: in Puerto Rico, Law 42-2017 and its regulation; in Florida and Panama, their medical cannabis laws.
Permitted use
You agree not to use the app for unlawful purposes, impersonate anyone, try to get into accounts or systems without authorisation, copy its content in bulk or post false information.
Intellectual property
The texts, the terpene guide, the TRICO character, the logos and the design of the app belong to CISME. Each dispensary's information and logos belong to that dispensary. None of it may be copied or reused without written permission.
Limitation of liability
The app is provided "as is". To the extent the law allows, CISME is not liable for decisions to buy or use products, for the product information and certificates of analysis each dispensary publishes, or for technical interruptions. This does not limit the rights the law gives you as a consumer.
Governing law
These Terms are governed by the laws of Puerto Rico and the applicable federal laws of the United States. Any dispute will be heard in the courts of Puerto Rico, without prejudice to the consumer rights the law of the place where you live gives you.
If you are a user or patient
Cancelling your subscription
You can cancel your subscription whenever you want. Once cancelled you are not charged again and you keep access until the end of the period you already paid; the terpene guide stays free. If you paid through Apple or Google, you cancel from your Apple or Google account. Cancelling the subscription does not delete your account; if you also want to delete it, your data is permanently removed after 30 days.
Intensity and tolerance
Your history may show that a product that worked for you has been losing effect, which can happen with tolerance and does not mean the product is bad. It may also warn you when the THC % of a product points to a high-intensity effect. These are educational notices: the app gives no dosing and no treatment changes. Discuss any adjustment with your physician.
If you are a dispensary
Current licence
Whoever registers the dispensary confirms that they represent it and that it holds a current licence to operate in its state. The licence, with the location's physical address, is uploaded once and the app's administration validates it before activating the account.
Accurate products and COAs
The dispensary is responsible for its products and certificates of analysis (COA) being real, matching the lot it sells and up to date, and for withdrawing whatever it no longer has. A COA may be read with artificial intelligence to extract its data; it holds no patient information.
Payment and activation
The licence is validated first; then the subscription is activated. The account stays active with the basic plan, USD 79.99 a month or USD 839.99 a year per location, or with the plan with messages, USD 99.99 a month or USD 999.99 a year per location (16.7% off), which includes up to 40 push messages a week to patients who accepted them (not available in Florida). The annual plan is non-refundable, even if the dispensary leaves early. Depending on the ratings of its products in a month, a location, on either plan, is Silver (50 or more) or Gold (100 or more) the next month: a badge and a recognition; if it also has the plan with messages, Gold gives it 60 messages a week instead of 40. The price does not change. Final prices, tax included. If a payment fails there are 5 days of grace; after that the account is deactivated automatically and its products stop being shown until it is paid.
Patients' data
Patients come to the app directly, not through the dispensary, and their information belongs to them: the dispensary neither authorises, consents to nor receives it, even when the product was bought there. The dispensary only consents to its own business terms and only receives aggregated, anonymous metrics about its own products (how many searches and visits they had, which terpenes in its inventory were searched most, and average effectiveness once at least 5 patients have rated a product), never individual data or another dispensary's data.
Promotions
With the promotions plan, the dispensary sends its notifications directly from its panel, without prior review by the administration, and they only reach registered patients who accepted them. The dispensary is responsible for their content: it must follow its state's rules, cannot make therapeutic promises, cannot target minors or include anyone's health data, and cannot publish that content on social media or other channels open to the public. Push promotions are not available in Florida for now.
Changes
Updates
We may update these Terms. If they change, we will ask you to accept them again before you continue.